Word of Mouth

We often see social media rants about products, but do they actually represent how we feel about the brands or are they really just a way to blow off steam?  Janet Morrissey for the New York Times explores this question in her article, Brands Heed Social Media. They’re Advised Not to Forget Word of Mouth and reminds companies what studies show.  Even when we put things out for the world to see, the words from our mouths the next day may be a very different story.

Google Takes A Stand

paydayloansWednesday, Google announced they would ban all ads pertaining to payday loan businesses.  Customers will still be able to find these companies through an organic search on the browser but the ads will not be featured.  Google has seen fit to “edit” their ad content previously as noted by Christine Hauser for the New York Times in, Google to Ban All Payday Loan Ads.

Google has taken similar action against advertisements for other products or services that it deems harmful or dangerous, such as guns, fireworks and tobacco. Last year, Google disabled more than 780 million advertisements for reasons ranging from counterfeiting to phishing.

It’s quite refreshing to see such a well known, worldwide company taking a stand of this magnitude.  Go Google!